Don't rely on a single error message to report a problem with several different detectable causes. Clear. And by displaying this error message, Windows prevents itself from shutting down! Incorrect: Why is the Next button disabled here? this content
If so, use an action failure notification instead. Don't include the company name unless users associate the company name with the product. Generally, leave full text in instructions and interactive controls, and remove any redundancy from the other places. Windows Server 2003 with SP1 and Windows XP with SP2: This error is not supported. ERROR_WINHTTP_CONNECTION_ERROR 12030 The connection with the server has been reset or terminated, or an incompatible SSL protocol was original site
Yes No Additional feedback? 1500 characters remaining Submit Skip this Thank you! If a problem has several causes, the program should determine the specific cause whenever possible. The full path is in the supplemental instruction.
Ordinarily users shouldn't have to read external text to understand and solve the problem, unless the solution requires several steps. Automatically handle common problems such as misspellings, alternative spellings, and mismatching pluralization and verb cases. In this example, the user entered an incorrect time value. Error Message Funny Or if users make small mistakes but their intention is clear, the problem is fixed automatically.
Use title-style capitalization, without ending punctuation. Error Message Examples Text Even if users decide to change the value, the default value lets users know the expected input format. Do not make the user feel at fault even if the problem is the result of a user error. https://msdn.microsoft.com/en-us/library/windows/desktop/dn742471(v=vs.85).aspx In this example, the user doesn't have permission to access a resource.
What is all this text really saying? List Of Error Messages Use a slider instead. Generally, you should prefer to use the lightest weight presentation that does the job well. Leading cause: The problem is due to a bug that appears catastrophic from the program's point of view.
As a result, it is important to reduce the text down to its essentials, and use progressive disclosure and Help links when necessary to provide additional information. Be specific—if there are objects involved, give their names. Error Message Examples The desired function can be retried on the same request handle. ERROR_WINHTTP_RESPONSE_DRAIN_OVERFLOW 12184 Returned when an incoming response exceeds an internal WinHTTP size limit. ERROR_WINHTTP_SCRIPT_EXECUTION_ERROR 12177 An error was Error Message 404 Typically, if an issue blocks the user from proceeding, you should present it as an error; if the user can proceed, present it as a warning.
Unnecessarily harsh error messages Incorrect: The program's inability to find an object hardly sounds catastrophic. news List steps the user can take to fix the problem. If that title would be redundant or confusing with the main instruction, use the program name instead. Keep supplemental instructions concise. Computer Haiku Error Messages
For another example, suppose the user explicitly cancels a task. Is the problem relevant when users are actively using other programs? Something like this: Correct: This error message has essentially the same information, but is far more concise. have a peek at these guys For example, WinHTTP version 5.1 does not support SSL2 unless the client specifically enables it. ERROR_WINHTTP_HEADER_ALREADY_EXISTS 12155 Obsolete; no longer used. ERROR_WINHTTP_HEADER_COUNT_EXCEEDED 12181 Returned by WinHttpReceiveResponse when a larger
Error messages that overcommunicate Incorrect: In this example, the error message apparently attempts to explain every troubleshooting step. Error Messages Ux Troubleshooting (and how to avoid it) Troubleshooting results when a problem with several different causes is reported with a single error message. Sometimes that cost is a helpful error message.
If the program must terminate as a result of the error, provide an Exit program button. FreeLibrary( hInst ); } // Display the error message, or generic text if not found. The message describes the problem using specific language, giving specific names, locations, and values of the objects involved. Error Messages Best Practices Downloads and tools Windows 10 dev tools Visual Studio Windows SDK Windows Store badges Essentials API reference (Windows apps) API reference (desktop apps) Code samples How-to guides (Windows apps) Learning resources
Incorrect: Correct: The incorrect example blames the user by using the active voice. Otherwise, put the text in quotation marks only if required to prevent confusion. If more steps are required, refer to the appropriate Help topic. check my blog Recommended alternative: Avoid unnecessary details.
The System Error Codes are very broad. Example: If you receive a There is no CD disc in the drive message, insert a new CD disc in the drive and try again. Show: Inherited Protected Print Pare the main instruction down to the essential information.
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